THIS IS IMPORTANT INFORMATION AND WE RECOMMEND YOU READ IT THOROUGHLY

 
 

RESERVATIONS:

A completed credit card authorization form, including a photocopy of the front and back of the card being used, must be received in order to secure payments.  Bank wire transfers are also accepted; please inquire for details.  A non-refundable deposit of 25% of the total land arrangements cost per person, in addition to the cost of any airfares you’d like to secure, is required to confirm arrangements.  Final payment for land arrangements is due 90 days before travel.

 


 

TOUR PRICES:

All rates quoted in US dollars.  Rates are subject to amendment in the event of any changes in tariffs or rate of exchange.

 


 

NOT INCLUDED:

International or domestic airfares unless specifically stated in the itinerary, passport and visa fees, inoculations or other medical expenses, excess baggage charges, airport taxes, items of a purely personal nature such as drinks, laundry, telephone calls, meals,  or services not specifically stated in the itinerary and / or voucher.

 


 

CANCELLATIONS AND REFUNDS:

Cancellations are only effective upon receipt of written notification, and the following cancellation policy will apply:

  • Tour package deposits are non-refundable once received
  • 90-45 days prior to departure – 50% of tour package cost is non-refundable
  • 44 days or less prior to departure – 100% of tour package cost is non-refundable

 

The above includes all cancellation penalties / charges levied by suppliers

Comprehensive travel insurance upon deposit is highly recommended as protection against potential losses.

Airline tickets issued by Premier Tours are subject to cancellation and exchange penalties as governed by the individual fare rules of any tickets issued on your behalf.  Many airline tickets are entirely non-refundable, apart from certain taxes.

 


 

INSURANCE:

Premier Tours strongly recommends the purchase of travel insurance to cover trip cancellation, interruption, emergency medical, and other travel-related benefits.  To view Premier Tours / Travelex insurance information, click HERE.

Premier Tours is not liable for any loss or injury in any respect whatsoever in the event of any of the above-mentioned occurrences.

 


 

DOCUMENTATION AND HEALTH:

It is the responsibility of the passenger to ensure that passports, visas and correct health documents are valid before the commencement of any journey.  Anti-malaria precautions are strongly recommended for many safari locations.  Please consult your physician for advice on any recommended inoculations.

 


 

LOCAL HOST:

An English-speaking guide appointed by Premier Tours or its local service provider will accompany all applicable sightseeing tours and transfer services.

 


 

RESPONSIBILITY:

Premier Tours acts only as an agent for the passenger in regard to travel, whether by railroad, motor coach, rental car, boat or airplane and assumes no responsibility for injury, damage, loss, accident, delay or irregularity which may occur for any reason whatsoever, or through acts of default of any company or person engaged in conveying the passenger or when carrying out the arrangements of the tour.  Premier Tours accepts no responsibility for personal property loss or additional expenses due to delay, changes, or other causes.  Any and all such losses and expenses will have to be borne by the passenger as the tour provides for services and arrangements only as stated in the itinerary.  The company reserves the right to cancel any tour prior to departure, in which case full refund will constitute full settlement to the passenger.  No refund will be made for unused portions of the tour unless arranged prior to departure.  The company reserves the right to decline, to accept or to retain any person as a member of any tour.  The right is reserved to withdraw any tour, or any part of a tour, and to make such alterations in the itinerary that seem necessary and desirable, and to substitute hotel accommodations, whenever necessary.

 


 

AIRLINE RESPONSIBILITY:

The participating carriers are responsible only for the air travel portion, in accordance with the terms and conditions of their passage.  Tour services including but not limited to carriage by land or sea, guide services, hotel accommodations, restaurants, and all services other than carriage by air, are furnished by contractors who are independent and do not act for or on behalf of the carrier.  Quoted airfares are subject to fluctuation at any time prior to purchase.